Shipping policy

Order Processing

All orders are processed within 1–3 business days unless otherwise noted. Orders are fulfilled in production cycles, and availability may vary depending on current demand.

Shipping Time

Orders are dispatched within 7 days of purchase. Once shipped, delivery times vary based on your location and shipping method selected at checkout.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping option.

Promotional Shipping Offers

We frequently run limited-time shipping promotions, including Free Shipping on select items or order totals. When a promotion is active, it will be clearly displayed on our homepage announcement banner and individual product pages. Promotional discounts are automatically applied at checkout.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delays

While we aim to meet all shipping timelines, delays may occur due to high demand, carrier issues, or unforeseen circumstances. We appreciate your patience and will keep you updated if any delays arise.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at support@jayruslabs.com and we will work with you to resolve the issue.

Contact

For any shipping-related questions, please contact us at support@jayruslabs.com.